Privacy Policy

Last updated: March 2026

Guidance ("we," "us," or "our") operates the guidance.so website and the Guidance platform. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, request early access, or contact us. This may include your name, email address, company name, and information about your business operations.

We also collect usage data automatically, including log data, device information, and how you interact with our platform, to improve our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve the Guidance platform; to communicate with you about your account and our services; to process transactions; and to comply with legal obligations.

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. Your operational data is stored securely and is never sold to third parties.

Data Sharing

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements. We may also disclose information when required by law.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@guidance.so.

Contact

If you have questions about this Privacy Policy, please contact us at hello@guidance.so.